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Two Factor Authentication

Enable two-factor authentication​

Follow the steps below to enable two-factor authentication (2FA):

  1. Log in to your CloudFlow account.
  2. Select the My Account Tab
  3. In your My Profile setting, toggle the 2FA switch from Disabled to Enabled.
  4. Select how you would like to enable 2FA, either through SMS or an authentication app, and then click Save.

Settings

note

Submit a support request if you would like 2FA to be required for all users invited to your account.

Disable two-factor authentication​

Follow the steps below to disable two-factor authentication (2FA):

  1. Log in to your CloudFlow account.
  2. Select the My Account Tab
  3. In your user setting, toggle the 2FA switch from Enabled to Disabled and then click Save.
note

Submit a support request from your user email address if you are no longer able to provide the second form of authentication and need 2FA to be disabled by CloudFlow. Please keep in mind our 2FA reset process requires extensive verification and can take up to 7 days to be completed.